Q: From CNCB: "LivePerson outfits companies with artificial intelligence-powered mobile and online messaging tools for customer service representatives, which intends to cut back on the notoriously long wait times consumers face in call center queues. The company......projects that traditional call centers will disappear within a decade."
Liveperson's revenue is essentially flat for five year, BUT, is ENGH's call centre business at risk of being massively disrupted by new technology like Liveperson?
Thanks.
Liveperson's revenue is essentially flat for five year, BUT, is ENGH's call centre business at risk of being massively disrupted by new technology like Liveperson?
Thanks.