Q: Hi !
I presently do all my transactions for the stock market on RBC Direct Investing. However, I am increasingly frustrated by the frequent breakdowns in the site. For example, this morning, 20 minutes before the opening of the market and now, 35 minutes after the opening, it is just impossible to check stocks or pass an order. In trying to reach the site, I get the following message: "The server is busy at the moment. Try later."
I understand the markets are seing increasing traffic lately, but I would expect the biggest bank in Canada to be up to the challenge.
Do you know if the problem of accessibility to direct investment account investment is similar in other providers of such service ?
Thanks for your help,
Jacques IDS
I presently do all my transactions for the stock market on RBC Direct Investing. However, I am increasingly frustrated by the frequent breakdowns in the site. For example, this morning, 20 minutes before the opening of the market and now, 35 minutes after the opening, it is just impossible to check stocks or pass an order. In trying to reach the site, I get the following message: "The server is busy at the moment. Try later."
I understand the markets are seing increasing traffic lately, but I would expect the biggest bank in Canada to be up to the challenge.
Do you know if the problem of accessibility to direct investment account investment is similar in other providers of such service ?
Thanks for your help,
Jacques IDS