Investment Q&A

Q: Dorel wins customer service award and shares jump 4 %.

Clarabridge, Inc., the leading provider of intelligent Customer Experience Management solutions for the world’ s top brands, today announced the winners of its Customer Experience Champion Awards for the North America region. Clarabridge found that Dorel demonstrated innovation, leadership and measurable results with their customer experience programs. Driven by a powerful cultural shift to become a consumer-focused organization, Dorel Juvenile has made data-driven decisions to improve the consumer experience and drive product innovation. As a result, Amazon.com sales have increased year-over-year, consumer sentiment is on the rise and Net Promoter Scores are consistently high compared to industry benchmarks. Additionally, Dorel Industries was recognized as the 2015 Walmart Supplier of the Year in the omni-channel category

Q: Could you comment on this news and its implications for DH and its shareholders?

Much appreciate your service.

Bank of China Named Celent Model Bank for Implementation of its Global Unified Payments Platform
15:36 EDT Thursday, April 14, 2016
NEW YORK, April 14, 2016 /PRNewswire/ - DH Corporation (TSX: DH) ("D+H"), a leading provider of technology solutions to financial institutions globally, is proud to announce that Bank of China has been named a Model Bank by global financial services research firm Celent in the category of Corporate Payments & Infrastructure Modernization. Bank of China was recognized for the implementation of its Global Unified Payments Platform, which uses D+H's global payment hub solution to process payments for the entire Bank of China Group, both domestically and internationally.

Q: I usually review questions & answers when I am thinking of a buy or sell. Very often you have recently commented on the stock I am looking at. So today I looked for recent comments on KBL but the new search tells me there have been no questions yet.
So I have two questions; a) what is your current comment on KBL and b) any idea why I could not pull up anything by searching the Q&As.
Thanks

Q: Your opinion, please

Q: In Constellation Software Annual Meeting voting instructions, we are asked for vote for:

A SPECIAL RESOLUTION AUTHORIZING AND APPROVING AN AMENDMENT TO THE ARTICLES IN ORDER TO (I) CREATE A NEW CLASS OF COMMON SHARES TO BE DESIGNATED AS DE COMMON SHARES, TO BE ISSUABLE AT ANY TIME OR FROM TIME TO TIME AT THE DISCRETION OF THE BOARD OF DIRECTORS OF THE CORPORATION, (II) AMEND AND RESTATE THE RIGHTS, PRIVILEGES, RESTRICTIONS AND CONDITIONS ATTACHING TO THE COMMON SHARES OF THE CORPORATION, AS APPLICABLE, TO REFLECT THE CREATION OF THE DE COMMON SHARES, AND (III) CHANGE THE BASIS UPON WHICH THE MAXIMUM NUMBER OF CLASS A PREFERRED SHARES WHICH MAY BE ISSUED BY THE CORPORATION IS CALCULATED TO REFLECT THE NUMBER OF ISSUED AND OUTSTANDING COMMON SHARES ON A FULLY DILUTED BASIS, ALL AS MORE PARTICULARLY DESCRIBED IN THE ACCOMPANYING MANAGEMENT INFORMATION CIRCULAR.

I have read the Management Information Circular. My understanding: one can convert common shares to DE common shares and must be held for one year from the date of issue. Holders of DE common shares are not expected to be paid regular dividends. DE Common shares will not be listed on any stock exchange. DE common shareholders will be able to reinvest dividends (DRIP) in a more tax efficient manner. If any point is incorrectly, please advise.

My questions are:
1) How would you recommend voting for this resolution?

2) If this resolution was passed and DE Common Shares are made available, what investment criteria would one choose convert to DE Common Share versus keeping Common Shares?

3) Is creation of DE common stocks a common practice in public listed companies (either in Canada or US)? If yes, what other listed Canadian companies have issue this type of stocks?

Thank you.

Q: Do you still like CXI as a 2% part of a balanced portfolio? Volumes have been very low lately. Thanks!

Q: Hi, This is to send a note of commendation for how you set your stock selection strategy and discipline. It was clearly evident when you recently added PBH and KXS to the Balanced Portfolio with a full 5% position undeterred by the fact that stock traded at $55.69, close to its all time high. I would not have had the guts to initiate a position in PBH at these levels, watching stock price for 3 years, climbing steadily from $15-$16 level to present. New addition of PBH to my favorite 5i Portfolio was a your strong vote of confidence in the co. helping me to finally decide to pull the trigger and I am quite happy about it. I already had a full position in KXS from before. Thanks for the incredible value you offer to retail investors like me, everyday

Q: I currently own WSP Global at 3% weight and under water on it. I also own Stanec at only a 1% weight. Would it better to sell Stantec and add to WSP or increase Stanec to a 2-3 % weight.

Thanks
Dolores

Q: Hi 5i team,

I have a 3 month old son and have opened him up an RESP. Can I get your opinion on what 2-3 stocks you would invest in that provide decent income (in the form of a dividend), and are relatively safe knowing that he will need the money in 18 years. I was thinking of playing it more conservative, but I have been contemplating taking a shot at something with a good growth potential.

Thanks so much.

Q: hello 5i:
in a comment on CSH.UN today, you felt that it was a good buy for income and some growth. I wish to establish a position, BUT, I see at the present time, Chartwell trades at a P/CF of 29.5, vs a 5-year average of 16.8. This appears to be very overvalued. Can you comment please?

Q: Would appreciate your thoughts on recent price appreciation. Would you continue to hold?

Q: When researching dividend stocks I always check the "payout ratio". Most of the time this information is not available. Is there a web site that includes this information when researching a stock without doing it mathematically?

Thanks.

Q: How would you compare Fiera Capital and Gluskin Sheff going forward.

Q: Hi Team: do you prefer CCL.B rather than CCL.A? Thanks

Q: HI,
Could you please comment on the news release April 8th- Chartwell Retirement Residences Announces Redemption of 5.7% Convertible Unsecured Subordinated Debentures. How do you feel this will impact the share price in the short term. How low could it get? I have been looking to add to my position. What price would be a good entry given the deb conversion is priced at $11.00 I suspect a high conversion rate and a certain amount of selling pressure (potentially strong) as debt investors are not equity investors. It looks like it has already started selling off in advance.

Thank you

Q: Seems like the stock is trying to make a move up, do you think the shorts are giving up on it for now, and do you know what the short position is?

Q: Can I please get your assessment of PBH. I like everything about it except valuation.

Carl

Q: I didn't think I would ever want to buy into auto retailing but you make a compeliing case for the company. Two followup questions. First, how much should be made of Mr. Landry being hired? It would seem to be quite a coup to retain the former head of Chrysler Canada to run what is a much smaller business. Do you know Mr. Landry? I don't mean this to sound mean spirited or indelicate but do you think this is a case of him needing a job or do you think he sees this a fabulous opportunity?

Second, you note parts and service account for 13% of revenues but what percentage of profits do they account for and is that number within or greater than industry norms? I would think that the greatest impact ACQ could have on a dealership is how this area is run. I am assuming that owning several dealerships would lead to greater buying power (thereby lowering costs) for certain parts (not OEM) like tires, wipers and consumables, lower advertising costs ect. in addition to providing state of the art management and IT infrastructure. However, given that they own various name plates, I assume their ability to improve margins via volume purchasing on new car sales would be minimal.

Appreciate your insight and again, apologies to Mr. Landry.

Paul F.

Q: A general question, in your analysis of ACQ you include a chart of the stock with the overbought and oversold graph. What metrics do you use to figure out if a stock is either overbought or oversold?

Q: Thanks for your quick response. If such is the case, with resources getting stronger coupled with energy regaining favour, one would only assume the Canadian Dollar will continue to strengthen. I sold half my position this am before the drop, should I consider dumping the other half.
Thanks